Change Your Bathroom…Change Your Life

Bathrooms don’t have to be dull, not when there are so many beautiful ceramic and porcelain tiles natural stone products and glass mosaics to turn your new bath into a special place. On display we have a wide variety of liners, decorative tiles and medallions that can make ordinary turn to extraordinary. If pulling all of this together seems daunting, I assure you, we’ll assist you every step of the way from selection to a completed installation. Then all you have to do is add the bubbles and relax.

See the Latest Innovations, Colors, and Styles in Carpet and Flooring

If you have not shopped flooring lately, then you will be blown away with all the different options available that put fashion at your feet. At Costen Floors we offer a wide selection of carpet and flooring at affordable prices that will help you achieve a look that will have friends and family bragging about your sense of fashion. You will be wowed at the new designs and brilliant finishes that accompany both hardwood and laminate flooring as well as the new colors, patterns and styles of available in carpeting. Click on our products tab above to view all of our manufacturers.

Costen is Your Full Service Flooring Store

We have everything you need from start to finish:

  • A friendly, knowledgeable staff
  • Sample Check-Out Service
  • In-home Consultations
  • FREE Estimates
  • Hardwood refinishing
  • Guaranteed Installation
  • Finance Options (see Other Services tab above)
  • Complete Warranty Service

Visit Our Showroom in Richmond, VA

Visit our Showroom at 9840 Mayland Drive, where our expert sales staff can show you all your flooring options. We have Hardwood, Ceramic Tile, Vinyl Tile, Vinyl, Laminate, Carpet, Cork, all the flooring that will fit your needs. Stop by today!

Experience You Can Trust For Over 60 Years

Costen Floors has been helping Richmond-area homeowners select and install new floors for more than 60 years. Our family of experienced consultants and installers can help you choose from a wide variety of stylish flooring choices, including natural hardwood, ceramic tile flooring and a wide selection of carpeting – all in countless colors, styles and budget ranges. Our staff offers the years of real-world flooring experience and knowledge not often found in the large national chain stores. Because we are locally-owned, we want to help you make the right flooring and installation decisions for your home and ensure your satisfaction for years to come.


In 1948 when Costen Floors, Inc. was founded by Ralph L. Costen, Sr., the flooring business was very different than it is today. All homes and most businesses had hardwood flooring. The reason was simple, most financial institutions and federally insured home mortgages required homes to have hardwood floors because of their structural longevity.

In the mid-1960’s the federal government changed the rules to also allow FHA/VA home mortgages to apply to homes with carpet over a wood underlayment floor. The financial rule-change triggered the explosion in flooring options that we enjoy today. Costen Floors competed with the other flooring materials for over two decades by concentrating on hardwood flooring, offering a variety of woods and flooring styles while keeping the price competitive with less expensive flooring alternatives. In the process, Costen Floors, Inc. became the largest hardwood flooring dealer in Virginia. However, by the late 1980s, many of the carpet and tile dealers started entering the hardwood floor business.

Costen Floors owner, Ralph L. Costen, Jr. decided what was good for the goose was good for the gander. In May, 2000 the new Costen Floors showroom opened at 9840 Mayland Drive in the West End behind the West Park Shopping Center. Costen Floors then expanded the business to include all facets of flooring not just hardwood. The 30,000 square foot brick facility allows customers building or remodeling a home or commercial facility to have one location to find a huge selection of hardwood, ceramic tile, laminate, carpet, vinyl, and marble. Costen notes, “Our work is found in the Virginia Museum of Fine arts, the VCU Siegel Center and thousands of homes around Richmond that are the personal showplaces for those particular customers. The family legacy continues today with Ralph (Tripp) L. Costen, III. Tripp joined the company full time in 1997 as a helper/mechanic after spending summers during his high school years working part time for the family business. In 2001 Tripp moved into the roll of salesman and then to Vice President in 2006. He now overseas the company as its President since 2011.

Combining all of their product lines and workers under one roof has also made it easier for customers to understand that Costen Floors is much more than oak hardwood these days. While the Richmond home buyer will probably never abandon their desire for oak flooring, some recent Costen jobs have included bamboo and other exotic woods. They are also finding people using the larger, more decorative ceramic tile in non-traditional spaces, such as for flooring in screened porches and throughout kitchens. The new laminate flooring is also replacing vinyl in many of its traditional places, like utility rooms, where the laminate provides moisture resistance and superior durability needed in a utility room, yet have the look of wood, stone or other materials that vinyl just can’t match. It is more expensive though, so many people still use the popular, low maintenance vinyl flooring.

If you’ve seen it or can imagine it, they probably stock it, or can get it and have it professionally installed in your personal showplace. We have our family name and over 60 years of experience and reputation that stand behind our products and work. The secret to our success has been the value statement my father used to run this company and instilled in me, “do quality work for a fair price and the customers will come”.